Resume
Please note: For security/privacy reasons, my resume does not include my legal name or personal contact information.
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~Objective~

To continue a career in healthcare management.
~Healthcare-related Experience~

Weight Loss Surgery Center
May 2007-Present
Business Office Manager
Assist Administrator by supervising non-medical functions of the clinic
Responsible for ordering office supplies and minor equipment
Responsible for completion of patient medical records and direct supervised personnel records
Handle accounts payable and write checks for outstanding bills on a weekly basis
Work accounts receivables on a monthly basis and follow-up on all accounts both on an individual basis and with the
insurance companies on problem claims with billing service
Responsible for seeing that all patient calls and scheduling of appointments are handled in a timely and appropriate
manner
Oversee the clinic scheduling, working with Bariatric Coordinator in the development of schedules
Implement an orientation program and in-service program for non-medical personnel
Work closely with the OR Manager so that the flow of the overall surgery operation is most efficient in coordination with
the clinic
Assist in budget and fiscal responsibilities of the clinic
Assist with all regulatory requirements of local, community, State and Federal agencies.
Assist with physician credentialing

Sleep Center
January 2006-May 2007
Administrator
Supervise activities of front office, back office, and sleep technologist staff
Design and update practice website
Annual Physician re-credentialing with Insurance Companies
Design and implement marketing programs
Maintain employee records
Set, publish, and coordinate work schedules, breaks, vacations, and holidays
Assist in front office duties in the event of an absence
Order necessary office supplies
Act as Clinic Privacy/Security Officer, maintain compliance plan, patient forms, and confidentiality agreements
Interview, hire and train new employees
Facilitate bi-monthly employee meetings
Update and create policies and procedures

Renton Dermatology
December 1999-January 2006
Office Management/Medical Bookkeeping
Entered all charges and insurance payments using the Horizon Medical Management system
Printed statements, printed and e-billed claims, followed-up on insurance denials
Ordered necessary office supplies
Assisted patients with statements and insurance
Acted as Clinic Privacy Officer, maintained compliance plan, patient forms, and confidentiality agreements
Interviewed, hired and assisted in training new employees
Covered for receptionist when absent, including scheduling appointments, patient registration and referrals
Covered for medical assistant when absent, including transcription and phoning in prescriptions to pharmacies

Totem Lake Family Medicine
August 1997-December 1999
Billing Lead
Entered charges and insurance payments with the use of Medical Manager
Printed statements, printed and e-billed claims, followed up on insurance denials
Hired and trained new bookkeepers
Assisted patients with statements and insurance
~Education~
January 2003-June 2005
University of Washington, Seattle, WA
Bachelor’s of Science Degree in Health Information Administration.

~Certifications~
Registered Health Information Administrator (RHIA). Certified by the American Health Information Management Association
(AHIMA).
Certified Coding Specialist, Physician-Based (CCS-P). Certified by the American Health Information Management
Association (AHIMA).
~Computer Experience~

Microsoft Works
Microsoft Powerpoint
Microsoft Excel
Microsoft Frontpage (limited)
Microsoft Access (limited)
Microsoft Internet Explorer
Windows 95, 98, and XP
Medical Manager
Horizon Medical System
Epic Medical System
Online Record of Clinical Activity (ORCA)
Medi-Mac/MacHealth Medical Manager
~Other Notable Activities~

Published a fictional novel in May 2002
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Updated 01/14/08